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UNITED KINGDOM
Smiles all round from UKís VW owners
What happened to famed customer satisfaction with Japanese cars?

Published: Tue, 03 June 2014 19:25:11 GMT
 

JD Power survey winner Volkswagen Up 2014

In a notable break with the past, and a track record in the emotional field of customer satisfaction it would not choose to boast about, in the UKís latest What Car?/J.D Power customer satisfaction survey Volkswagen has at last come up smelling of roses

Greeted no doubt by broad smiles of satisfaction at Volkswagen Groupís headquarters, tantamount to a clean sweep at the top, the groupís cars scooped no fewer than six of the first ten places. 

As if that werenít enough praise heaped on the upwardly mobile carmaker all of a sudden, its Up Basic-Sector car, followed in turn by the Golf Plus family car and äkodaís Yeti Crossover, captured the first three places in the latest 2014 UK consumer satisfaction survey
...more 

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